SharePoint Intranet Development (SPFx)
Summary
Designed and developed a company intranet solution using SharePoint Framework (SPFx) to improve internal communication, structured content delivery, and the employee digital workplace experience.
ELIJAH OJO
Microsoft 365 Administrator
Lagos, NG.About
Highly accomplished IT Infrastructure Engineer with over 4 years of hands-on experience, specializing in comprehensive M365 administration, identity and access management, endpoint support, and security operations. Proven expertise in optimizing modern workplace environments, leveraging PowerShell automation, and ensuring robust service reliability across Exchange Online, SharePoint Online, Teams, and Entra ID.
Work
Teknowledge
|Technical Support Engineer
Lagos, Lagos, Nigeria
→
Full TIme
Summary
Currently serving as a Technical Support Engineer, administering and troubleshooting complex Microsoft 365 services and supporting hybrid identity solutions to ensure seamless operations and enhanced user experience.
Highlights
Administered and troubleshot Microsoft 365 services (Exchange Online, Teams, SharePoint Online, OneDrive), resolving complex collaboration, access, and service reliability issues to maintain production environment stability.
Supported hybrid identity and Exchange scenarios, including mail flow, Autodiscover, Free/Busy, and authentication failures, ensuring robust hybrid connectivity and Azure AD Connect synchronization dependencies.
Utilized PowerShell for Microsoft 365 administration, reporting, audit extraction, and mailbox operations, enhancing speed, consistency, and accuracy of operational automation.
Managed Entra ID administration tasks, including user provisioning, MFA troubleshooting, Conditional Access remediation, and SSO-related issue resolution, improving access security and efficiency.
Developed and enhanced a company intranet site using SharePoint Framework (SPFx), delivering structured internal communication and improved usability aligned with business needs.
Fourst Nigeria Ltd.
|IT Officer
Lagos, Lagos, Nigeria
→
Summary
Managed Microsoft 365 and Google Workspace environments, providing comprehensive IT support across infrastructure, networking, and end-user administration to ensure operational continuity.
Highlights
Administered Microsoft 365 and Google Workspace environments, encompassing account provisioning, license assignment, and collaboration support, ensuring secure onboarding and offboarding processes.
Provided critical Active Directory administration, Group Policy, DNS, DHCP, and endpoint support, resolving password and access issues for over 100+ users.
Delivered practical networking and connectivity support (TCP/IP, VPN, firewall, internet access, printer troubleshooting), restoring business productivity and minimizing downtime.
Maintained device lifecycle and asset visibility using Snipe-IT, coordinating updates, patch management, backups, and replacement planning for 200+ devices.
Volunteer
WPCCDO
|Volunteer IT Officer / IT Assistant
Lagos, Lagos, Nigeria
→
Summary
Contributed to community and educational initiatives by providing essential operational IT support, troubleshooting, and basic systems improvement.
Highlights
Provided operational IT support and user assistance, resolving technical issues to ensure smooth functioning of organizational and educational environments.
Contributed to basic systems improvement and maintenance, enhancing overall IT stability and user experience.
Developed hands-on support experience across diverse IT challenges, improving problem-solving capabilities and technical proficiency.
Education
Crawford University
Ogun State, Ogun State, Nigeria
B.Sc. (Hons)
Computer Science and Technology
Languages
English
Certificates
Microsoft Identity and Access Administrator Associate
Issued By
Microsoft
ISC2 Certified in Cybersecurity (CC)
Issued By
ISC2
Cisco Introduction to Cybersecurity
Issued By
Cisco
Google Project Management Certificate
Issued By
Google IT Support Certificate
Issued By
Skills
Microsoft 365 Administration
Admin Center, License and User Lifecycle Management, Exchange Online, SharePoint Online, OneDrive, Teams, Service Configuration, Migrations, Upgrades, Usage Monitoring, PowerShell Automation.
Security & Governance
Defender for Office 365, Safe Links, Safe Attachments, Anti-phishing, Microsoft Purview, Retention, eDiscovery, Legal Hold Support, DLP, Sensitivity Labels, Compliance Reporting, Remediation Support.
Identity & Access Management
Entra ID, MFA, Conditional Access, Enterprise Applications, App Registrations, SSO, RBAC, PIM, Azure AD Connect, Hybrid Identity, Cloud-only Administration.
Endpoint Management
Microsoft Intune, MDM/MAM, Configuration Profiles, Compliance Policies, App Protection, App Deployment, Enrollment Troubleshooting, Patch Coordination, Windows Autopilot, Endpoint Security.
Infrastructure & Networking
Active Directory, DNS, DHCP, Group Policy, TCP/IP, VPN, Firewall and Proxy Troubleshooting, Hybrid Connectivity, Microsoft 365 Service Access.
Operating Systems
Windows, macOS, iOS, Android.
Scripting & Automation
PowerShell, Microsoft Graph.
IT Support & Operations
Troubleshooting, User Assistance, Systems Improvement, Asset Management (Snipe-IT), Service Continuity, Support Quality.
Projects
Microsoft 365 Administration and Reporting
Summary
Built PowerShell-based workflows for mailbox operations, audit extraction, user administration, and operational visibility.
Identity and Security Operations Support
Summary
Supported Entra ID Conditional Access, risky user review, MFA remediation, compliance reporting, and Microsoft 365 security troubleshooting.
Endpoint and Modern Workplace Support
Summary
Worked across Intune-driven endpoint scenarios including enrollment troubleshooting, device compliance, app deployment support, policy application, and user-impacting access issues.